If you’ve recently called a replacement window company, I’m sure you’ve heard this one from the salesperson on the phone. Husband and wife must be present during the on-site sales presentation from our company. Why is this? And is it really necessary? I recently spoke with Brian who manages a replacement window company based out of Seattle, WA.
The reason for this requirement is simple. The company wants both decision makers present so that the salesperson can pressure them into a decision on the spot, instead of waiting to compare quotes from other local window companies. They also don’t want you to think too much about forking over your hard earned money to them.
Keep in mind, these companies have been up to the same old tricks for decades. They know what happens when people respond with “I’ll think about it” or “I’ll sleep on it”. The sale doesn’t happen, or worse, the sale goes to a competing company who maybe had a slicker sales presentation.
If the company you’re getting a quote from tries this trick, run, don’t walk away from them! A good company will know that the replacement window quote they are providing you is competitive and fairly priced. You should be able to compare their quote with the competitions and ask any of the companies you’ve received quotes from about any differences between the quotes. Any company that’s afraid of having you comparison shop, knows they are not offering a fair deal and are simply trying to rip you off. These companies usually don’t last long with these sorts of business practices.
There are tens if not hundreds of companies in your area selling replacement windows. You’re likely only going to get quotes from 3-4 of them, so make sure you check the basics like: how long have they been in busienss, do they have positive reviews on Yelp and Google, is their quote priced at least in the ballpark of what others are offering? Armed with this knowledge, you should be able to settle on a great replacement window contractor and get your project done on time and on budget.
And if you are looking for a window company in the Seattle area, be sure to check out Einar Johanson Insulation & Glass at www.ejseattle.com.