Other than providing medical treatments and services, there’s perhaps no greater responsibility for those in the medical industry than keeping patients and the community safe. A big part of that is making sure that medical waste is disposed of properly. Good medical waste management means hiring a reliable medical waste removal company. Not all companies are created equal, however. You should know what to look for, and asking the right questions will help you with that. Here are some questions you should ask when looking for a medical waste removal company.
Are They Certified?
Medical waste removal companies are required to abide by several laws, as well as professional standards. As the industry has grown and the requirements have gotten stricter, these regulations and standards have evolved and changed throughout the years. A professional medical waste management company will be certified, and will keep itself up to date and in compliance with any standards that are applicable. This way, you can be sure that they will dispose of your waste in the safest manner possible.
Are They Flexible?
A medical waste removal service should be able to work with your schedule. That way, any waste will be sitting around your facility for as little time as possible. Plus, every facility produces different amounts of waste. A reliable company should be able to customize their service to meet your needs and your schedule so they can keep up with your demand.
Will They Keep The Right Records?
Proper medical waste management means keeping certain meticulous records. This means that there is documentation that needs to be provided from the company to the medical facility. They both must sign off on certain aspects of the process to protect everyone involved. A professional disposal company will be able to reliably provide the documentation and keep accurate records for every disposal container they handle. Along with documentation, they should also be able to provide you with the right storage containers for the waste that your facility generates.
What Kind of Customer Service Do They Provide?
As with any service you hire, customer service should be a big part of your decision. When it comes to waste disposal, make sure that they are accessible when you need them to be. If you are a 24 hour operation, then ideally the company you use should be accessible all day long, or at least during most of the day. Those who you deal with directly should also be able to answer any questions you have, no matter how big or small. Proper medical waste removal is very important, so there’s no room for ambiguity. If you have a question, it’s vital that it can be answered correctly and in a timely fashion.
What Are Their Price Options?
The company you work with should be open and transparent about their prices. You dont’ want to end up with a surprise on your invoice. You can ask about hidden fees or surcharges. A reputable company will outline every option and make every price detail clear. This should be a partnership, so there should be nothing hidden or unknown.
Hiring the right medical waste company is extremely important. If waste is not handled professionally and with the proper care, there could be huge ramifications for the public and for the reputation of your facility. Make sure that you ask the right questions so you can hire the best possible medical waste disposal service.